Frequently Asked Questions

 

How do I open an account with Asenna ?

At Asenna, we offer two account opening options. A stockbroking account for equities and share trading of both domestic and international markets, and a Contract for Difference (CFD) account for derivatives trading. Some restrictions do apply, although an Australian bank account and Australian residential address in the name of the account holder is a mandatory requirement.

To open an account with Asenna, please email admin@asenna.com.au


Can Asenna offer me Personal Advice?

No.

The information contained in this website is general information only. Any advice provided to you once you become a client is general advice only. Your personal objectives, financial situation and needs have not been taken into consideration.

You should consult a professional adviser to help you form your own opinion of the information and on whether the information is suitable for your individual objectives and needs as an investor. Where necessary, you should obtain a Product Disclosure Statement relating to the product and consider it before making any decision about whether to acquire the product.


Does the advice Asenna and their advisors provide, consider my personal circumstances?

No.

Asenna does not provide Personal advice. All advice given is General Advice only, and it does not take into account your personal objectives, financial situation or needs.

What trading platforms are provided by Asenna?

Asenna are partnered with CMC Markets Stockbroking Limited (AFSL No. 246381) for both CMC Broking and CFD trading user platforms to simplify and fulfil trade requirements.

Does Asenna provide a Self-Managed Super Fund (SMSF) service ?

No.

Asenna does not provide an SMSF service and we are not authorised to provide advice on SMSFs. Clients should seek independent financial advice before considering whether to set up an SMSF.

Once a SMSF has been established, Asenna, on the behalf of CMC Markets, requires a certified copy of the excerpt of the Trust Deed including the front page, the schedule page, and the signature page to be able to open an account with Asenna.

What are the costs for opening an account?

There is no initial fee to open an account with Asenna. Once your account is established and funded, you will only pay a brokerage fee for stock transactions, and an Off-Market Transfer fee if stock is transferred in/out of your account.

Do I pay extra to receive stock recommendations and training?

At Asenna, we have a different philosophy to other brokers. Our goal is not to make money by building a huge subscription audience for our research. Our goal is to teach the principles of trading to anyone willing to listen. As a client, you will pay a brokerage fee for stock transactions. We don’t charge for education.

Are my Cash and Stocks secure with Asenna?

As a Corporate Authorised Representative of Amplus Global, Asenna has Execution and Clearing agreements with CMC Markets and its related entities. All Stock and Cash is secured and held under your name with this entity as custodian.

These entities are governed by ASIC’s financial services licensing laws. Asenna and its representatives have no access to your funds or stock unless approved by you. All instructions are sent to the appropriately licensed clearing houses for processing.

Can I instruct Asenna to trade on my behalf, and how?

Clients may instruct us to transact on their behalf by telephone or email request. This is subject to the terms of the agreement and the nature of instructions provided, and in accordance with applicable rules and regulations.

How can I place an order?

As a client of Asenna, you can trade on your own account via the CMC Markets platform. Alternatively, you can call our trading desk during business hours who will be happy to place the order on your behalf.

Can I withdrawal proceeds from my account?

Once an account is established with Asenna, the trading platform gives you access to deposit funds and withdrawal funds and/or proceeds online. Please note settlement times apply – two business days for stock settlement and one business day for depositing / withdrawing cash back to your nominated account.